Terms of service

OVERVIEW
Welcome to Folkshop! The terms “we”, “us”, and “our” refer to Folkshop. Folkshop operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Folkshop is powered by Shopify, enabling us to provide the Services to you.

The general terms and conditions below, including all policies referenced herein (the “Terms of Service” or “Terms”), outline your rights and responsibilities when using the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and address topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you may not access or use our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence and that you have given us consent to allow any minor family members to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our stores or purchasing products or services we offer, we may require you to provide certain information, such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all required rights to provide that information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to anyone else.

ARTICLE 2 – OUR PRODUCTS

We strive to provide the most accurate descriptions of our products and services in our stores. However, please note that colors and product appearance may vary from what is displayed on your screen. This is due to the type of device you use to access the store and your device settings and configurations.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or will match their depiction or description in our store.
All product descriptions may be changed at any time and without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities available per person, per region, or per jurisdiction.

ARTICLE 3 – ORDERS

When you place an order, you make an offer to purchase. Folkshop reserves the right to accept or reject your order at our sole discretion for any reason. Your order is only accepted once Folkshop has confirmed it. We must receive and process your payment before your order is accepted. Please check your order carefully before submitting it. Folkshop may not be able to honor a cancellation request once your order has been accepted. If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided during checkout.
You may return or exchange purchases only in accordance with our Return Policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

ARTICLE 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged for a product or service is the price in effect at the time your order is placed, as stated in the confirmation email you receive after placing your order. Unless expressly stated otherwise, prices shown exclude taxes, shipping fees, handling charges, customs duties, and import taxes.
Prices displayed in our stores may differ from prices in physical stores or in stores operated by third parties. We may offer promotions that affect pricing and that are subject to terms separate from these Terms. If promotional terms conflict with these Terms, the promotional terms take precedence.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases in our stores. You agree to promptly update your account and payment details, including email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you if needed.
You represent and warrant that (i) the credit card details you provide are correct, accurate, and complete; (ii) you are authorized to use the credit card; (iii) your charges will be approved by the card issuer; and (iv) you will pay the charges incurred, including shipping, handling, and applicable taxes.

ARTICLE 5 – SHIPPING AND DELIVERY

We are not responsible for shipping and delivery delays. All delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Once we hand the products over to the carrier, ownership and risk of loss transfer to you.

ARTICLE 6 – INTELLECTUAL PROPERTY

The Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and their design and arrangement, are owned by Folkshop, its affiliates, or licensors, and are protected by patent, copyright, and intellectual property laws in the United States and other countries.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Except as expressly stated in these Terms, nothing grants you any license or rights under any patent, trademark, copyright, or other intellectual property of Folkshop, Shopify, or third parties. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved by Folkshop.
Names, logos, product names, service names, designs, and slogans of Folkshop are trademarks of Folkshop or its affiliates or licensors. You may not use them without prior written permission. Shopify trademarks belong to Shopify. All other trademarks belong to their respective owners.

ARTICLE 7 – OPTIONAL TOOLS

You may be given access to customer tools provided by third parties as part of the Services. We do not monitor or control these tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties or endorsements. We are not liable for damages arising from your use of optional third-party tools.
Use of such tools is entirely at your own risk and discretion. You are responsible for reviewing and agreeing to the terms set by the relevant third-party providers.
We may also offer new features in the future, which will also fall under these Terms.

ARTICLE 8 – LINKS TO THIRD PARTIES

The Services may contain materials or hyperlinks to websites or content operated by third parties (including embedded features). We are not responsible for reviewing or evaluating third-party content or accuracy. Accessing third-party sites is at your own risk.
We are not liable for damages arising from your use of third-party websites, products, services, resources, or content. Review the policies of third-party sites before engaging in transactions. Complaints or questions about third-party products must be directed to the third party.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

Folkshop uses Shopify to power the Services. However, all sales and purchases in our store are handled directly between you and Folkshop. By using the Services, you acknowledge and agree that Shopify is not responsible for any sales-related matters between you and Folkshop, including injuries, damages, or losses related to purchased products or services. You expressly release Shopify and its affiliates from all claims and liabilities arising from your purchases and transactions with Folkshop.

ARTICLE 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, available at [LINK]. Certain personal data may also be subject to Shopify’s Privacy Policy, available here. By using the Services, you confirm that you have read the applicable Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit is shared with Shopify and with third parties that may be located outside your country. See our Privacy Policy [LINK] for details.

ARTICLE 11 – FEEDBACK

If you submit ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display your Feedback in any medium, for any purpose, including commercial use.
You warrant that (i) you own the Feedback or hold all rights necessary to grant this license; (ii) you have disclosed any compensation or incentives received related to your Feedback; and (iii) your Feedback complies with these Terms.
We are not obligated to (1) keep your Feedback confidential; (2) compensate you for it; or (3) respond to it.
We may remove or edit Feedback that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms.
You agree that your Feedback will not infringe the rights of third parties or contain defamatory, unlawful, abusive, or obscene content, nor viruses or malware. You may not use a false email or impersonate others. You are solely responsible for your Feedback.

ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information in the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct such errors and update or modify information or cancel orders if information is inaccurate, at any time and without notice (including after an order has been placed).

ARTICLE 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, to:
(a) engage in unlawful or harmful activities;
(b) violate any laws or regulations;
(c) infringe on intellectual property;
(d) harass, abuse, insult, harm, defame, or intimidate others;
(e) submit false or misleading information;
(f) knowingly transmit material that violates these Terms;
(g) distribute promotional content or spam;
(h) impersonate another person or entity;
(i) engage in activities that restrict or harm other users or expose them to liability.
You also agree not to:
(a) upload or transmit viruses or malicious code;
(b) reproduce or exploit any part of the Services;
(c) collect personal information of others;
(d) use scraping or automated tools;
(e) interfere with security features of the Services.
We may suspend or terminate your account without notice if you violate these Terms.

ARTICLE 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time and without notice, at our sole discretion. You remain responsible for all amounts due up to the date of termination.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that, by nature, should survive termination.

ARTICLE 15 – DISCLAIMER OF WARRANTIES

Information provided through the Services is for general informational purposes only. We do not guarantee the accuracy or completeness of this information. Your reliance on it is at your own risk.
UNLESS EXPRESSLY STATED BY FOLKSHOP, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
Some jurisdictions do not allow limitations on implied warranties, so these limitations may not apply to you.

ARTICLE 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, FOLKSHOP AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AS WELL AS SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, DATA LOSS, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ARTICLE 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Folkshop, Shopify, and their affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and expenses, including reasonable legal fees, arising from (1) your breach of these Terms; (2) your violation of any law or third-party rights; or (3) your use of the Services.
We will notify you of any claim requiring indemnification. We may assume the defense at your expense. You must cooperate fully.

ARTICLE 18 – SEVERABILITY

If any provision is deemed unlawful, void, or unenforceable, the remaining provisions remain enforceable.

ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right or provision does not constitute a waiver.
These Terms and any policies posted by us constitute the entire agreement between you and us and supersede all prior agreements.

ARTICLE 20 – ASSIGNMENT

You may not assign or transfer this Agreement or your rights without our written consent. Any attempt to do so is void. We may freely assign or transfer our rights without notice.

ARTICLE 21 – GOVERNING LAW

These Terms and any separate agreements are governed by the federal and state/provincial laws in the jurisdiction where Folkshop’s headquarters are located. You consent to the jurisdiction of the applicable courts.

ARTICLE 22 – HEADINGS

Headings are for convenience and do not affect interpretation.

ARTICLE 23 – CHANGES TO THE TERMS OF SERVICE

You may review the latest version of the Terms of Service on this page at any time.
We reserve the right to update or modify these Terms at our discretion. Updates will be posted on our website. You are responsible for checking for changes. We will notify you of material changes as required by law. Continued use of the Services constitutes acceptance of the changes.

ARTICLE 24 – CONTACT INFORMATION

Questions about the Terms of Service should be directed to folkshopnl@gmail.com.
Our contact details:
Folkshop
folkshopnl@gmail.com
Grotewaard 38
4225SL Noordeloos